Privacy Policy
Last Updated: January 2026
VOX21 ("we," "us," "our," or "Company") operates vox21.org.uk ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and any other information you voluntarily provide through contact forms or enquiry submissions.
- Technical Information: IP address, browser type, device type, operating system, and pages visited.
- Cookies: Small data files stored on your device to recognise you and improve your experience (see Cookie Policy section).
- Usage Data: Information about how you interact with our Website, including time spent on pages, links clicked, and referral sources.
How We Use Information
We use the information we collect for the following purposes:
- Website analytics and performance monitoring
- Affiliate tracking and commission attribution
- Site improvement and content optimisation
- Responding to your enquiries and communications
- Compliance with legal and regulatory obligations
- Fraud prevention and security measures
Cookie Policy
Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Track visitor behaviour to improve our services.
- Affiliate Cookies: Monitor referrals to third-party casinos for commission purposes.
- Marketing Cookies: Used to deliver relevant content and advertisements.
Cookie Opt-Out: You can disable cookies through your browser settings. However, disabling cookies may affect Website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Third-Party Links
Our Website contains links to third-party casino operators and affiliate partners. We are not responsible for their privacy practices, data collection, or content. Please review their individual privacy policies before using their services.
These third-party websites are not subject to our control, and we cannot be held liable for their compliance with data protection regulations.
Your Rights
Under UK and EU data protection law (GDPR), you have the following rights:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Opt-out of marketing communications or certain processing activities.
To exercise any of these rights, contact us using the details provided below.
If you are a US resident, you may have additional rights under applicable state privacy laws. Please contact us for more information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Personal Information: Retained for up to 3 years after last contact, unless you request deletion.
- Analytics Data: Typically retained for up to 26 months.
- Affiliate Tracking Data: Retained for the duration of the affiliate relationship and 12 months thereafter.
- Cookies: Retained according to cookie type (from session end to 24 months).
Contact Us
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us:
Email: privacy@vox21.org.uk
Website: vox21.org.uk
We aim to respond to all data subject requests within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Note: This Website is intended for users aged 18 and over only. We do not knowingly collect information from individuals under 18. If we become aware that we have collected data from a minor, we will delete it promptly.